Box Office Lead
The Box Office Lead is an essential member of the St. Petersburg Opera (SPO) team. This part-time position manages the organization’s ticketing system and assists patrons with ticket purchases and special requests with patience, courtesy, and professionalism.
The Box Office Lead maintains the integrity and accuracy of the ticketing database, provides exceptional customer service, and supports ticketing operations at performances and donor events. The position plays an important role in building and maintaining positive relationships with subscribers and patrons, many of whom are longtime supporters and donors of the company.
Because SPO operates with a small, collaborative staff, the successful candidate must be flexible, detail-oriented, and able to contribute to a positive team environment.
The Box Office Lead reports directly to the Business Manager and ultimately to the General Director.
Attendance is required at all performances and donor events, both on-site and at offsite venues, including evenings and weekends.
For a full list of Duties & Responsibilities, visit https://stpeteopera.org/wp-content/uploads/2026/03/BoxOfficeLead.pdf
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Additional Info
COVID-19 vaccine requirement? : No vaccine required
COVID-19 mask requirement? : No, we do not require employees to wear a face mask.
Employer contact information : business@stpeteopera.org
Pay/Salary : Starting pay range: $22 - $27/hour depending on experience
The Location(s) (N/A if not applicable) : 2145 1st Ave S, St. Pete
Type of Location : One location
Preferred Experience : Preferred skills:
• Experience with ticketing and donor database software
• Experience with Audience View ticketing software or similar arts management
platforms
Needed Availability/Scheduling : Base Hours: Monday–Friday 12:30p – 5:30p
Variable Hours: Evening and weekend availability required for performances and
events, which may extend beyond the base hours. Flexibility to arrange for a
compressed work week with prior approval is available during Show/Performance
Week(s)
Job Benefits : • Partial health insurance stipend
• Paid time off in accordance with SPO vacation policy
• Paid holidays per company policy
Preferred Qualifications : • Administrative or office management experience with exceptional data entry
accuracy.
• Outstanding customer service skills in phone, written, and in-person
communication.
• Strong interpersonal skills and emotional intelligence, with the ability to interact
professionally with patrons, donors, board members, colleagues, and the public.
• Excellent organizational and multitasking abilities; able to work well under
pressure.
• Experience handling payments and maintaining accurate financial transactions.
• Strong writing and proofreading skills.
• Strong spread sheet knowledge and experience
Job Type : Part-time